Experienced Front Office Associate (32–38 hours)

About Blendin

With our hotel, we aim to create a place that invites people to understand and share cultures, explore new flavors, and discover art.

We may be brand new, but we’ve got a strong track record. We’re curious, unconventional, and deeply committed to our planet.

Blendin Bloemendaal is a place where luxury and hospitality blend seamlessly. We believe in genuine attention to our guests, personal service, and creating an experience that goes beyond expectations. Our team is made up of curious individuals who work together to make every guest feel at home.

About the Job

As a Front Office Associate, you are the face of Blendin Bloemendaal. You welcome guests with a genuine smile and a sense of coming home. You make sure every guest feels special and effortlessly anticipate their wishes and needs.

Your role goes far beyond admin and reservations; you’re the link between guests and colleagues and play a key part in the overall hotel experience. During busier moments, you take the lead and support your teammates—showing you’ve got the potential to grow into a leadership role.

What You’ll Do

• Give guests a warm and professional welcome, and take care of every detail of their stay.

• Handle check-ins and check-outs with great attention to detail and smooth administrative follow-up.

• Listen to our guests and think along with them—anticipating their needs to exceed expectations and make their stay at Blendin Bloemendaal truly memorable through your enthusiasm and hospitality.

• Work closely with colleagues from different departments to optimize our service.

• Take initiative to improve processes and service within the front office.

• Spot issues early and solve them before they become real problems.

• Contribute to a positive work atmosphere and strong team collaboration.

What You Bring

• At least 7 years of experience in a front office role within the hospitality industry, preferably in a boutique hotel.

• Familiarity with the digital systems commonly used in hotels.

• Excellent communication skills.

• A warm and natural presence that puts guests at ease.

• Strong command of Dutch, German, and English.

• Good knowledge of the local area, and the ability to advise guests on restaurants, activities, and nearby highlights.

• Flexibility and willingness to work weekends and varying shifts.

• Ambition to grow and take on a leadership role in the future.

Who You Are

We’re looking for a warm and empathetic professional who instinctively senses what guests need and knows how to create a genuine connection. You’re truly interested in the people around you and naturally create a welcoming, relaxed atmosphere. As a real team player, you help foster a positive work environment and inspire your colleagues to achieve the best results together.

You’re proactive and solution-oriented: you spot opportunities and take initiative to continuously improve our service and the guest experience. On top of that, you’re creative and enjoy surprising guests with original ideas and thoughtful touches.

What We Offer You

• A refreshing and varied role where no two days are the same.

• An inspiring, luxurious, and welcoming environment with happy guests and colleagues.

• A team culture built on collaboration, enthusiasm, and personal growth.

• The opportunity to grow into a leadership position.

• A salary between €2,600 and €3,100 gross per month based on a 38-hour workweek, plus excellent secondary benefits.